• Confirm Insurance Company has received your damage report.
• Confirm your claim number.
• Evaluate your vehicle and identify what’s need to repair it.
• Prepare estimate and review it with you.

• Confirm your policy’s coverage.
• Review our payment policy with you.
• Schedule your vehicle repairs and the projected completion date.
• Present our Repair Order for your authorization and signature.

If your Insurance Company requires it, we submit our estimate for their approval before proceeding.

• The parts you need are ordered.
• Parts are logged in when received.

• Disassemble the damaged parts.
• Re-Inspect your vehicle for any hidden damage that may have occurred.

If any additional damage is found, we notify you and provide a written Supplement. It documents any additional costs or schedule changes that may be necessary.

• All damaged parts have been replaced or repaired according to plan.
• Your vehicle is inspected to ensure the repairs are completed and correct as ordered.

• To ensure a “like-new” paint job your, car undergoes multiple steps of careful preparation including:
  • cleaning.
  • sanding.
  • priming.
  • sealing.
  • masking.

• New paint is expertly mixed to match your vehicle’s existing color.
• Multiple coats of paint are applied to the repaired areas followed by clear coats for added gloss and protection.

• Final parts assembly is completed.
• Your vehicle is carefully cleaned.
• Your vehicle is carefully inspected to ensure the final repair meets our highest quality standards.

• Final parts assembly is completed.
• Your vehicle is carefully cleaned.
• Your vehicle is carefully inspected to ensure the final repair meets our highest quality standards.

• We meet with you to review the repairs, discuss any questions you may have, and ensure your satisfaction with our work.