Vehicle Collision & Restoration Specialists
Collision One Car Care Center
1174 Tappahannock Blvd
Tappahannock, VA 22560
Collision One Car Care Center
Proud to Be Customer Driven
5533 Mechanicsville Tpke Mechanicsville, VA 2211

Our Process at Collision one
in Mechanicsville, VA and Tappahannock, VA.

Custom 57 Car - Auto Body and Painting Collision shop in Mechanicsville, VA
Classic Car Interior - Auto Detailing in Mechanicsville, VA
Orange headlight - Vehicle Restoration in Mechanicsville, VA

Step 1: Evaluate Your Needs

  • Confirm insurance company has received your damage report.
  • Confirm your claim number.
  • Evaluate your vehicle and identify what's needed to repair it.
  • Prepare estimate and review it with you.

Step 2: Document the Plan

  • Confirm your policy's coverage.
  • Review our payment policy with you.
  • Schedule your vehicle repairs and the projected completion date.
  • Present our repair order for your authorization and signature.
  • If your insurance company requires it, we submit our estimate for their approval before proceeding.

Step 3: Obtain Your Parts

Order the parts your vehicle needs. Parts are received and logged into our system.

Step 4: Auto Body Repairs Begin

Disassemble the damaged parts. Re-inspect your vehicle for any hidden damage that may have occurred.

If any additional damage is found we notify you and provide a written supplement, which documents any additional costs or scheduled changes that may be necessary.

Step 5: Auto Body Repairs are Completed

All damaged parts have been replaced or repaired according to plan. Your vehicle is inspected to ensure the repairs are completed and correct as ordered.

Step 6: Preparation for Painting

To ensure a “like-new” paint job, your vehicle will undergo multiple steps of careful preparation including:

  • Cleaning.
  • Sanding.
  • Priming.
  • Sealing.
  • Masking.

Step 7: Painting (color and clear coats)

  • New paint is expertly mixed to match your vehicle's existing color.
  • Multiple coats of paint are applied to the repaired areas, followed by clear coats for added gloss and protection.

Step 8: Final Vehicle Assembly

The assembly of final parts is completed. Your vehicle is carefully cleaned.

Your vehicle is carefully inspected to ensure the final repairs meet our highest quality standards

Step 9: Quality Control

We inspect each vehicle to make sure all repairs have been completed and with perfection!

Step 10: Customer Notification

We notify you that your vehicle is ready for pick up.

Step 11: Review and Delivery

We meet with you to review the repairs, discuss any questions you may have, and ensure your satisfaction with our work